Privacy Policy



Alter info d.o.o. (herein and after: Alter info) protects your privacy and develops technology which allows you to use Alter info Internet pages and Services on best and secure way. This policy refers to web page of Alter info, web page of AlterRisk, cloud “Software as a Service” Services (AuditTrack, AlterRisk and similar) and explains means of data collection and usage.

By using this web page, you agree on data handling which is in line with this policy.


Personal data collection
Alter info in its business processes realized through web pages collects personal data such as name and surname, mail address, home or delivery address, telephone or mobile phone number and name of company you work in. Alter info also collects data about hard disk or software of your computer. The example of this data is: your IP address, web browser type, domain name, date and time of access and web pages accessed. Alter info uses this data to be able to offer you its services, maintain service quality and get general statistical data related to web pages usage.

By filling web forms on our pages, you guarantee that provided information is true and that you agree with this Privacy policy.


Personal data usage
Alter info collects your personal data to maintain web page and provide you with the needed services (e.g., registration on Services, billing process, your complaints, contact information, etc). Your personal data are also used to inform you on other products and services provided by Alter info through newsletter or some other means of communication. Alter info can contact you through survey questionnaires to research on current and future services that could be of your interest.

Alter info shall not forward your data to third party organizations unless it has your explicit permission. Alter info shall not sell or rent user lists and other personal data to third parties.


Usage of cookies and mail
Alter info web page uses cookies to adjust Internet usage to your needs. Cookie is a text file which is stored on your hard disk. Cookie files cannot be used to execute programs or enter malicious programs to your computer.

When you send us your mail address with personal data (whether with question or comment or by web form) we use this data only to fulfil your requests.


Personal data security
Alter info protects your personal data from unauthorized access, usage or disclosure. Collected data are kept in digital format and we use appropriate technical, organizational and procedural measures to prevent unauthorized access, modification and/or loss. Alter info uses best practice information security controls according to ISO/IEC 27002:2013 standard. Alter info is not certified to ISO/IEC 27001:2013 standard though.


Limitation of Liability
Although we take appropriate technical, organizational and procedural security controls, we cannot guarantee that some of your data would not be accidentally disclosed, contrary to the provisions of this policy. To the utmost extent permitted by law, we exclude liability for damage caused to users or third parties by accidentally disclosing personal information.


Your rights related to your personal data
You are authorized, in any time, ask for notification on your personal data stored in our systems, and to ask for its correction or deletion. You can do it by contact the mail address with your request. Upon receipt of the request, we will invest reasonable efforts to identify you and prevent unauthorized access to your personal data. Template of the request form can be found on the bottom of this page.


Changes and Termination of Terms of Use
Alter info reserves the right to modify or terminate all or any part of this site and conditions of use at any time. Changes take effect by noticing in this web page or when users are explicitly noticed.


  1. en
  2. hr